After I wrote my first book (Hands-on Sencha Touch 2 — O’Reilly), people always asked me if I would ever write another book. Especially, when I started to get expertise in conversational AI. I never said ‘never’, but I knew it would probably eat a lot of my time. Fast…

and the differences compared to Dialogflow Essentials According to Gartner, this is the year that 50% of the enterprises will spend more money on bot development than traditional mobile app development! At Google, we have made a similar observation. Through Google Cloud, we work a lot with enterprise customers, we…

I typically don’t write blogs about GKE and infrastructure stuff, I’m not an expert in this space and I am sure lots of people can do a better job than me. I’m a conversational engineer. So with this disclaimer said out loud, I do want to share with you the…

Since we can’t run any Dialogflow community in-person events this year, we came up with another great community activity! A designer & developer (learning) competition! Get trained in Dialogflow CX, get a free t-shirt and work on open-source components. Google Cloud recently released Dialogflow CX, a bot-building platform for building…

by using the Mega Agent feature in Dialogflow Dialogflow has the Mega Agent feature. (At the time of writing, this feature is still in beta but ready to use.) This feature allows you to connect various sub Dialogflow agents to one single Dialogflow agent which is connected to your integration channels, so your users can interact with one…

A best practice for streaming audio from a browser microphone to Dialogflow & Google Cloud Speech To Text. This is the fourth blog in the series: A best practice for streaming audio from a browser microphone to Dialogflow & Google Cloud Speech To Text. In case you haven’t read the other blogs, I recommend to browse back to these blogs: Blog 1: Introduction to the GCP conversational AI…

This is the third blog in the series: A best practice for streaming audio from a browser microphone to Dialogflow & Google Cloud Speech To Text. In case you haven’t read the other blogs, I recommend to browse back to these blogs: Blog 1: Introduction to the GCP conversational AI…

A best practice for streaming audio from a browser microphone to Dialogflow & Google Cloud Speech To Text. This is the second blog in the series: A best practice for streaming audio from a browser microphone to Dialogflow & Google Cloud Speech To Text. In this first blog, I have introduced all the conversational components, and I addressed why customers would integrate their own conversational AI compared to…

A best practice for streaming audio from a browser microphone to Dialogflow & Google Cloud Speech To Text. This is the first blog in the series: A best practice for streaming audio from a browser microphone to Dialogflow & Google Cloud Speech To Text. In this first blog, I will address why customers would integrate their own conversational AI compared to building for the Google Assistant. I will…