After I wrote my first book (Hands-on Sencha Touch 2 — O’Reilly), people always asked me if I would ever write another book. Especially, when I started to get expertise in conversational AI. I never said ‘never’, but I knew it would probably eat a lot of my time. Fast…


and the differences compared to Dialogflow Essentials

According to Gartner, this is the year that 50% of the enterprises will spend more money on bot development than traditional mobile app development! At Google, we have made a similar observation. Through Google Cloud, we work a lot with enterprise customers, we…


Since we can’t run any Dialogflow community in-person events this year, we came up with another great community activity! A designer & developer (learning) competition! Get trained in Dialogflow CX, get a free t-shirt and work on open-source components.

Google Cloud recently released Dialogflow CX, a bot-building platform for building…


by using the Mega Agent feature in Dialogflow

Dialogflow has the Mega Agent feature. (At the time of writing, this feature is still in beta but ready to use.) …


A best practice for streaming audio from a browser microphone to Dialogflow & Google Cloud Speech To Text.

This is the fourth blog in the series:

A best practice for streaming audio from a browser microphone to Dialogflow & Google Cloud Speech To Text.

In case you haven’t read the other blogs, I recommend to browse back to these blogs:


This is the third blog in the series:

A best practice for streaming audio from a browser microphone to Dialogflow & Google Cloud Speech To Text.

In case you haven’t read the other blogs, I recommend to browse back to these blogs:


A best practice for streaming audio from a browser microphone to Dialogflow & Google Cloud Speech To Text.

This is the second blog in the series:

A best practice for streaming audio from a browser microphone to Dialogflow & Google Cloud Speech To Text.

In this first blog, I have introduced all the conversational components, and I addressed why customers would integrate their own conversational AI compared to…


A best practice for streaming audio from a browser microphone to Dialogflow & Google Cloud Speech To Text.

This is the first blog in the series:

A best practice for streaming audio from a browser microphone to Dialogflow & Google Cloud Speech To Text.

In this first blog, I will address why customers would integrate their own conversational AI compared to building for the Google Assistant. …


Dialogflow provides a validation feature. Agent validation results are available automatically whenever agent training is performed and completed. You can access the results of validation from either the Dialogflow Console or the API.

When you are building a chatbot which becomes a little bit more advanced, you will easily end…


Auto speech adaptation improves the speech recognition accuracy of your Dialogflow voice agent by effectively adding context to your conversations.

In the Netherlands, we have this radio show called: “Mama Appelsap*”. It makes fun of mishearing and misinterpreting phrases in lyrics. Another word for this phenomenon is a mondegreen. Mondegreens…

Lee Boonstra

I’m a Conversational AI Developer Advocate at Google. Focusing on Dialogflow, Contact Center AI & STT / TTS. Published O’Reilly author. Twitter: @ladysign

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